Frequently Asked Questions
Everything you need to know about your Harper Wilde experience.
When will my order arrive?
Standard shipping typically takes 5-7 business days. Once your order ships, you will receive a confirmation email with a tracking link to monitor its progress.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Simply visit our returns portal to start the process.
How do I find the right size?
We recommend checking our comprehensive Size Guide located on each product page. If you are between sizes, our customer support team is happy to provide personalized recommendations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Afterpay.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping capabilities to more international destinations soon.
How should I care for my items?
To ensure longevity, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or fabric softeners.